Effective Date: 12th March 2025

Last Updated: 12th March 2025

At Jayney Goddard, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (the “Website”), purchase products, or engage with our services.

By using this Website, you consent to the collection and use of your information as described in this Privacy Policy.

1. Who We Are

This Website is operated by [Your Business Name], trading as Jayney Goddard, registered in [Your Business Location].

For any privacy-related queries, please contact us at:

• Email: Admin@The-CMA.org.uk
• Postal Address: Jayney Goddard Companies, Easthampstead Works, The Town Square, Bracknell Forest, RG12 1BH United Kingdom

2. What Data We Collect

We may collect and process the following types of personal data:

2.1. Information You Provide to Us

• Name, email address, phone number, and postal address (e.g., when signing up for a newsletter or making a purchase).
• Payment details when purchasing products or services. (We do not store payment card details; payments are processed securely via third-party providers.)
• Any information you provide when contacting us (e.g., through email, contact forms, or customer support).

2.2. Information We Collect Automatically

• Technical Data: IP address, browser type, operating system, and device type.
• Usage Data: Pages visited, time spent on the Website, and interactions with our content.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyse website traffic. See our Cookie Policy for details.

2.3. Information from Third Parties

We may receive data from third-party service providers, such as payment processors, analytics providers (e.g., Google Analytics), and marketing platforms.

3. How We Use Your Data

We process personal data for the following purposes:

• To provide and manage our Website, products, and services.
• To process payments and deliver purchases.
• To send newsletters, promotions, and updates (only if you have opted in).
• To personalise your experience on our Website.
• To improve our Website, content, and services.
• To comply with legal obligations and enforce our rights.

We never sell or rent your personal data to third parties.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases for processing your data:

• Consent – Where you have given clear consent (e.g., signing up for a newsletter).
• Contractual Necessity – To provide products or services you request.
• Legal Obligation – To comply with applicable laws (e.g., tax regulations).
• Legitimate Interests – To improve our services and protect our Website (e.g., fraud prevention).

5. How We Share Your Data

We may share your data with:

• Service Providers: Third parties who help us operate the Website (e.g., payment processors, email service providers, website hosting).
• Legal Authorities: If required by law or for fraud prevention.

All third-party service providers are required to keep your data secure and only use it for specified purposes.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. We may retain some data longer to comply with legal, tax, or accounting requirements.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right to Access: Request a copy of the data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure (“Right to Be Forgotten”): Request deletion of your data (subject to legal exceptions).
• Right to Restrict Processing: Ask us to limit how we use your data.
• Right to Data Portability: Request your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent: If processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at Admin@The-CMA.org.uk

If you believe we have not handled your data correctly, you can lodge a complaint with the UK Information Commissioner’s Office (ICO) (www.ico.org.uk).

8. How We Protect Your Data

We implement security measures to safeguard your data, including:

• Encryption: Securing data in transit and storage.
• Access Controls: Limiting access to authorised personnel only.
• Regular Monitoring: Identifying and addressing security risks.

Despite these measures, no online transmission is 100% secure. We encourage you to use strong passwords and remain cautious when sharing information online.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and website functionality. Cookies help us:

• Remember user preferences.
• Analyse website traffic and performance.
• Deliver relevant content and advertisements.

For more details, please refer to our Cookie Policy.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to read their policies before sharing personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” Continued use of the Website after changes are posted signifies your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: Admin@The-CMA.org.uk
Postal Address: Jayney Goddard Companies, Easthampstead Works, The Town Square, Bracknell Forest, RG12 1BH United Kingdom